Once the realm of science fiction, artificial intelligence (AI) is now transforming how businesses operate, around the world. A growing number of companies, including global diversified conglomerates are using technologies such as Internet-of-Things (IoT) and artificial intelligence to expand their digital presence. Let us reiterate what the tech honchos had to say at the recent, annual Adobe Summit in Las Vegas, “AI will amplify human productivity, not replace humans.” Chatbots or Virtual Assistants (VAs) With sky-rocketing customer expectations, there was…
