If you are thinking about a help desk system, chances are email doesn’t cut it anymore or maybe you’re about to establish a support department. Whatever the reason may be, picking the right software will make all the difference. But how do you pick one? What are the criteria? Aren’t they all the same? Well, turns out they aren’t and we are here to show it. For this particular case, we’ve decided to compare Zendesk and Freshdesk as they are…
